Privacy Policy

1. Introduction

BohraWeds (“we”, “us”, “our”) operates a community marketplace that connects Dawoodi Bohra families with verified wedding vendors. This Privacy Policy explains what information we collect, why we collect it, and the choices you have. By using BohraWeds you agree to the practices described here.

We are committed to handling your information responsibly and only in ways that help you discover, compare and book the vendors your celebration needs.

2. Information we collect

Information you give us

• Account details — your name, email, phone number and city when you register. We use your mobile number to sign you in with a one-time code.
• Enquiry and booking details — event dates, guest counts, categories and preferences you share with vendors.
• Vendor listing details — business name, services, portfolio, pricing and the documents you upload for verification, for vendor accounts.
• Messages you exchange with vendors and with our support team.

Information we collect automatically

• Device and usage data such as browser type, pages viewed and approximate location.
• Cookies and similar technologies that keep you signed in and remember your preferences.

3. How we use your information

• To connect you with vendors and manage your enquiries, chats and bookings.
• To power features like BW AI, which matches you with vendors based on the details you provide.
• To verify vendors and keep listings and reviews trustworthy.
• To send service updates, and — only with your consent — occasional offers.
• To improve, secure and troubleshoot the platform.

4. How we share information

We share your details only where it is needed to provide the service

• With vendors you choose to contact, so they can respond to your enquiry.
• With trusted service providers (for payments, hosting, messaging and analytics) under strict confidentiality.
• Where required by law or to protect the rights and safety of our users.

We do not sell your personal information to third parties.

5. Cookies

We use essential cookies to run the site, such as the one that keeps you signed in. With your permission we also use Google Analytics cookies to understand how the site is used: they are set only after you choose Accept on the cookie banner, and you can change your choice at any time from Cookie settings at the foot of every page. You can also control cookies through your browser settings; disabling essential ones may affect how the platform works.

6. Data security & retention

We use appropriate technical and organisational measures to protect your information, including encryption in transit for payments and account data. We keep your information only as long as needed to provide the service and meet legal obligations, after which it is deleted or anonymised.

7. Your rights

You may access, correct or delete your personal information, object to certain processing, or withdraw consent at any time. To exercise these rights, email us at hello@bohraweds.com and we will respond within a reasonable period.

8. Children

BohraWeds is intended for adults planning weddings. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us information, please contact us and we will remove it.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, for significant changes, notify you through the platform or by email.

10. Contact us

Questions about this policy or your data? Reach our team at hello@bohraweds.com or through our contact page.